CRM gave you the infrastructure.
Covalent gives you the execution.
You’ve got platforms that surface insights.
You’ve got processes mapped out.
You know where the opportunities are.
But nothing moves as fast as it should...
Covalent closes the gap.
We deliver real-time action, sector-trained AI, and outcomes you can measure — fast.
Enterprise-ready
Modular, secure, API-first, and fast to deploy. Covalent integrates with your existing stack and gets results in weeks, not quarters.
What makes Covalent different
Built for real-world complexity. Designed for complexity. Proven at scale.
Built by CX leaders
We’ve run customer teams. We’ve owned the P&L. We know what it takes to get initiatives live — inside large, regulated organisations.
We’ve sat in your seat — leading customer teams, managing P&Ls, managing Product teams and technology functions, and getting things live inside complex, regulated enterprises.
Outcomes Over Overheads
We don’t hand you back the problem. We deliver impact — lower churn, higher LTV, better CX — with clear attribution for every action.
Where Covalent Fits
You’ve invested in your CRM. It’s the infrastructure layer. Covalent sits on top of your CRM and makes it actually work for customer leaders.
How We Deliver
We’re not just software. We’re the team that gets it over the line.
We go into the pain
Legacy systems. Fragmented data. Operational silos. We take on the edge cases most vendors avoid — because that’s where the real impact is.
We ship with discipline
Speed matters. So does trust. We ship with the precision that enterprise demands.
We measure what matters
Every intervention is tied to a real commercial outcome.
Built by People Who’ve Been There
We’ve delivered in the environments you’re in — large teams, regulated industries, enterprise constraints.
We’ve led digital, data, and product teams. We’ve driven transformation and automation in 5,000 person operations teams and $300m P&Ls. We’ve led 600 person teams.
We know how to turn plans into outcomes — even when the data is messy, the systems don’t talk, and complex stakeholder management is table stakes. We know what it takes to deliver.
We know what it takes to deliver.
Trusted in Complex Environments
Live in healthcare, banking, wealth management, insurance, and travel — delivering results across millions of customers.
What we’ve delivered...
Covalent gives customer leaders the power to act — now.
If you’re accountable for outcomes — Covalent gives you the power to move. Live in weeks. Measurable from day one. Built to work with what you have.
Our team
Led by...
We’re a cross-functional team of technologists, data scientists, and product owners based in Austin and Sydney.
We’re backed by venture capital and advised by Group Executives from Stripe, along with former CEOs across financial services & healthcare.